scatter Privacy Policy

01 Introduction

scatter ("we", "our", "us") is committed to protecting the personal information of everyone who uses our platform. This Privacy Policy applies to all users of scatter.my, including visitors, registered players, and anyone who contacts us for support.

We collect and use personal data only to the extent necessary to operate the platform, process transactions, comply with legal obligations, and provide you with the gaming experience you came for. This document explains all of that clearly — no legal jargon where plain language works just as well.

02 Information We Collect

The information scatter collects falls into two main categories: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full name, date of birth, and nationality
• Philippine residential address (city, province, and full address for KYC verification)
• Email address and mobile number
• Government-issued ID details submitted for identity verification
• Payment method details used for deposits and withdrawals (e.g., local bank account or e-wallet reference information)
• Communications you send to scatter support

Information collected automatically:

• IP address and approximate location
• Device type, operating system, and browser version
• Pages visited, time spent, and actions taken on the platform
• Session logs, including login times and betting activity
• Cookies and similar tracking data (see Section 7)

03 How We Use Your Information

scatter uses the information collected for the following purposes:

• Account creation and verification: To register your account, confirm your identity, and verify that you meet the 21+ age requirement.
• Transaction processing: To handle deposits, withdrawals, and bet settlements in Philippine Peso accurately and securely.
• Customer support: To respond to your questions, resolve disputes, and provide platform assistance.
• Fraud and security: To detect and prevent fraudulent activity, money laundering, and unauthorised access to accounts.
• Responsible gaming: To monitor gameplay patterns and apply any self-exclusion or limit settings you have activated.
• Platform improvement: To understand how players use scatter and improve the experience over time.
• Legal compliance: To meet any obligations under applicable Philippine and international law.
• Marketing communications: To inform you about relevant promotions, if you have not opted out of such communications.

04 Sharing of Information

scatter does not sell your personal information. We may share your data only in the following circumstances:

• Service providers: Third parties who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — are given access only to the data they need and are bound by confidentiality obligations.
• Game providers: Where games are provided by third-party studios, minimal technical data may be shared for game delivery and support purposes. Game providers do not receive your full personal profile.
• Legal requirements: We may disclose personal information if required by law, court order, or government authority, or where we believe disclosure is necessary to protect the rights and safety of scatter, its users, or the public.
• Business transfers: In the event of a merger, acquisition, or restructuring, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party service providers used by scatter are required to handle your data securely and only for the purposes for which it was shared. We do not authorise them to use your personal information for their own commercial purposes.

05 Data Security

scatter takes the security of your personal information seriously. We apply a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

• SSL/TLS encryption for all data in transit between your device and our servers
• Secure storage of account credentials using industry-standard hashing methods
• OTP (one-time password) authentication for sensitive account actions
• Regular security audits and monitoring of platform access logs
• Access controls limiting data access to authorised scatter personnel only

While we take these precautions seriously, no internet-based platform can guarantee absolute security. You are also responsible for keeping your login credentials private and notifying us immediately if you suspect any unauthorised access to your scatter account.

06 Your Rights Over Your Data

As a scatter user, you have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete information on your account.
• Deletion: Request that we delete your personal data, subject to any legal retention obligations.
• Objection to marketing: Opt out of receiving promotional communications from scatter at any time.
• Restriction: Request that we limit how we use your data in certain circumstances.

To exercise any of these rights, contact scatter support at [email protected]. We will respond to verified requests within a reasonable timeframe. Note that some requests — particularly deletion requests — may be limited where data retention is required by law or to resolve an open dispute.

07 Cookies and Tracking

scatter uses cookies and similar technologies to improve your experience on the platform. Cookies are small files stored on your device that help us recognise returning visitors, maintain session security, and understand how users navigate the site.

• Essential cookies: Required for the platform to function. These include session authentication and security cookies that cannot be disabled.
• Analytics cookies: Help us understand how users interact with scatter so we can improve the experience. These track page visits, session duration, and navigation paths.
• Preference cookies: Remember your settings and preferences to personalise your experience.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect how the platform functions. scatter does not use third-party advertising cookies.

08 Data Retention

scatter retains your personal data for as long as your account remains active or as needed to deliver our services. Once your account is closed, we retain certain information for a period required by law — for example, transaction records may be kept to comply with financial reporting obligations.

Data no longer required for legal or operational purposes is securely deleted or anonymised. If you want to know how long specific data is retained, contact us at [email protected] with your query.

09 Children and Minors

scatter's platform is exclusively for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21. If you believe a minor has registered on scatter, please notify us immediately at [email protected] so we can investigate and take appropriate action, including closing the account.

10 Policy Updates and Contact

scatter may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. Continued use of scatter after any changes constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy or want to exercise your data rights, reach out to us at [email protected]. We aim to respond to all privacy-related enquiries promptly and clearly.

For questions related to responsible gaming, account limits, or self-exclusion, visit the Responsible Gaming page or include "Responsible Gaming" in your email subject line for priority handling.